Project Apple

Project A.P.P.L.E. (Assisting Pasadena People with Limited Emergencies) is a program that provides a one-time credit of up to $200 per year to help eligible low-income residential PWP electric customers keep the lights on.

Attention Applicants: Jackie Robinson and Villa Parke Community Centers will no longer process the application or issue the Project A.P.P.L.E. voucher. Please visit the Municipal Services Pay Center located at City Hall to apply. 

Customer must have a final notice from PWP and be enrolled in the EUAP, CARES, or CARES Plus bill assistance program at the time of application. Please call (626) 744-7311, if you have any questions regarding the Project A.P.P.L.E. program. 

To Apply

  1. Customers must have a final notice from PWP and be enrolled in the EUAP, CARES, or CARES Plus bill assistance program at the time of application to qualify.
  2. Apply in person at the Municipal Services Pay Center, located in Pasadena City Hall
    • Municipal Services Payment Center
      100 N Garfield Ave., Room N106
      Pasadena, CA 91109
      Business Hours: Monday-Friday 7:30 a.m. - 5:15 p.m.
      626.744.4005
  3. Provide the following when applying:

Eligibility 

Only the primary residential electric account holder can apply for Project A.P.P.L.E. and customer must be enrolled in PWP’s EUAP, CARES or CARES Plus bill assistance program at the time of application. The PWP account must be at risk of power shut-off and must have received Final Notice. A customer can only qualify for the A.P.P.L.E. credit once every 12 months and cannot receive this credit at more than one PWP service address.

Eligible recipients who are approved for A.P.P.L.E will have the $200 credit applied at the City’s Municipal Services Payment Center.

Low Income Qualifications

Household Size Maximum Household Income*
1 $48,550
2 $55,450
3 $62,400
4 $69,350
5 $74,900
6 $83,920
7 $94,680
8 $105,440
Each Additional Person +$10,760

Make a Donation to Project Apple

This vital program is made possible through the voluntary contributions of the business community, utility customers and city employees who understand that tough times can hit any of us.  Project APPLE donations are not tax-deductible.

1.   BY CHECK:

You may drop off a check in person or mail it to:

City of Pasadena Municipal Services
100 N. Garfield Ave Room N106
Pasadena CA 91101
Make the check payable to "City of Pasadena" and be sure to specify "Project A.P.P.L.E." in the note.

2.   ON YOUR PWP/MUNICIPAL SERVICES BILL:

If you’re a PWP customer, you can make a donation of any amount by checking off the Project A.P.P.L.E. box on your PWP billing statement and including the donation with your payment.