Flow Monitoring Device Rebate

Rebate of up to $150 for qualifying flow monitor devices.  Visit Socal Water$mart for complete terms and to apply.  

Receive a rebate of up to $150 from SoCal Water$mart and PWP for qualifying flow monitor devices. Flow Monitoring Devices monitor your home's water use and can help detect leaks. These devices are relatively new products, so research carefully to find the device that best fits your needs and budget.

Catch water leaks sooner. Leaks happen - be proactive and protect your home from expensive surprises - track indoor and outdoor water use 24/7 in real time. 

How to Qualify

• Purchase and install a new flow monitoring device.
• Only models included on the SoCal Water$mart Qualifying Products List are eligible for a rebate. Be sure to check the list before you make your purchase.
• Submit your online rebate application, along with a copy of your detailed receipt/invoice, and the required supporting documents, within 90 days of purchase.

How to Apply

• Apply for your rebate online at the SoCal Water$mart website.
• Select "Apply for Device Rebate".
• When prompted, upload a copy of your receipt and the required supporting documents, Please note you will need electronic copies of the following:
  • Your Pasadena Water and Power Bill
  • Your receipt
• Once approved, your rebate check will arrive in 6 to 8 weeks.

Terms

• This is a pilot rebate program and funding is limited.
• Only residential PWP water customers are eligible.
• Rebates for flow monitoring devices are limited to one per installation address.
• Visit the SoCal Water$mart website for complete terms.

Please note that by purchasing and installing the Flume Device you are agreeing to the following:

1. The Flume Device is the responsibility of the customer and Pasadena Water and Power assumes no liability for the device.
2. PWP bills are always based on meter reads not on the Flume device read.  If there is a discrepancy, Flume customer service will help explain this.
3. If at any point the Flume device needs to be removed permanently due to incompatibility with new meter technology, PWP reserves the right to remove the device from the meter.
4. If PWP conducts work at the meter, a PWP technician will remove the Flume device and leave it in the meter box, along with a door hanger advising the customer that the device was temporarily removed.  The customer is responsible for re-attaching the Flume device to the meter. Flume also sends an email notification that the Flume device is no longer online.