Apply Now for the Low-Income Household Water Assistance Program

Pasadena Water and Power low-income customers can now apply to receive financial assistance for delinquent residential water bills. The Low-Income Household Water Assistance Program (LIHWAP) is a federally funded program that offers low-income households a one-time payment to help pay outstanding bills for residential water or wastewater costs. In the wake of the COVID-19 pandemic, the federal government allocated funding to California to help households struggling to afford the costs of water. To participate, PWP customers must apply directly to the Maravilla Foundation, the local service provider selected by the state to help the City of Pasadena implement the program.

The amount of assistance that customers may receive will depend on the balance of the household’s water bills. Households whose utility payments are included in their rent may also be eligible for LIHWAP.

LIHWAP offers a one-time payment of up to $2,000 to help:

  • Pay residential water or wastewater utility bills; and
  • Prevent other adverse effects such as debt collection or placement of liens.

LIHWAP is a one-time program that is available through December 2023. Funding for eligible residents is offered on a first-come, first-served basis. PWP encourages customers who are interested in applying to contact the Maravilla Foundation. Please note, PWP cannot accept any applications for this program; all applicants must go through the local service provider, Maravilla Foundation. Visit the Maravilla Foundation online by clicking here.

For program guidelines and additional information, visit the California Department of Community Services and Development website.