Modify Your Service

To reduce the risk of fraud, PWP requires current customers to be logged into their account to modify service. Log in to your account below to access the following forms:

  • Transfer Service
  • Stop Service
  • Add/ Update email address for PIN reset
  • Add/ Update contact phone numbers

For assistance with the following requests, contact Customer Service directly at 626.744.4005 to speak with an agent.

  • Update Mailing address for billing
  • Add an Authorized User – Residential
  • Add an Authorized User – Commercial
  • Split Service Application
  • Combine Service Application
  • Landlord Cut In Application

Logging in for the First Time?

Logging into your account for the first time is easy and secure. To view your account online, simply enter your account number and PIN. Find your PIN on the confirmation email that was sent to you after signing up for new service. Can’t find that email? No problem. Simply give our Customer Service reps a call at 626.744.4005 and we can find it for you.