Municipal Services Payment Center Now Open to Public

Municipal Services, Walk-Up Window, Open to the Public

As of June 15, 2020, Municipal Services Payment Center located at City Hall is open to the public. Please be sure and follow all health guidelines that are posted, as well as wear a face covering and maintain social distancing when at the payment center. Customers trying to pay a utility bill have the following options:

  • Call 626.744.4005 to make payment over the phone
  • Log in to their utility account online to pay over the web
  • Mail payments to: City of Pasadena Municipal Services, P.O Box 7120, Pasadena CA 91109
  • Visit the Municipal Services Payment Center at City Hall
  • Visit our Pay My Bill page for more options

Municipal Services was closed March 18, 2020 through June 14, 2020 due to the L.A County Safer-at-Home Order.