Water Cost of Service Analysis & Rate Design

Join us for an upcoming Water Rates Community Meeting. Visit PWPweb.com/Events for more information on upcoming meetings and to RSVP.

PWP is a self-funding, community-owned water utility, or a non-profit entity, created to provide safe, reliable drinking water to the Pasadena area community. The water services are funded by customer rate revenue to pay for operating and maintaining the system (labor, supplies, and electricity costs) as well as projects to rehabilitate all of the pipes, tanks wells, reservoirs, and other investments. In addition, for a financially resilient system, rates also go toward debt service to pay back loans and help with reserves to make sure PWP can respond and fund unforeseen circumstances.

As such, rates must keep up with the costs to run the water system and the rate study provided a review of who pays what and how much, producing a new rate structure and prices for water services proposed to be effective July 1, 2024.

Bill Estimator

To see how much your bill may change, please visit our bill estimator HERE.

The bill estimator is a simplified version of all billing inputs and therefore actual bills may vary. The intent is to provide customers with a general sense of how their budgets might be impacted based on individual projections of use. The bill also shows the changes proposed to be effective for sewer and refuse services from the City of Pasadena. For more information on sewer and refuse rates, visit the City of Pasadena Public Works Dept.

Community Meetings and Public Hearing



To ask questions or talk to a PWP rate team member, please come to one of our community meetings. More info at PWPweb.com/Events:

Please Note: The Pasadena City Council is expected to hold a public hearing (per Council approval) on Monday, June 3 at 5:30 p.m. in City Council Chambers, 100 North Garfield Avenue, Room S249.

Notice of Public Hearing

Notice of Public Hearing: Implementation of Water Rate Structure and Rate Adjustments

Aviso de Audiencia Publica: ajustes de tarifas de agua

City Council

Municipal Services Committee (MSC):

More information will be published to this page as it becomes available.